PakFactory is fully operational. Learn more about our response to COVID-19. Stay strong and safe!

Call us toll free:
Speak to our experts in 1 min
9:30am - 6:30pm EST

Product was successfully added to your shopping cart.

Sales Related

The best and quickest way to get a quote is by visiting the Request a Quote page or you can visit one of the product pages, call, email or chat.

To quote you accurately, please be ready to provide the following details: 
1) Product Specifications
2) Box Dimensions
3) Type of Material (Folding Carton, Corrugated or Rigid)
4) Quantity of boxes
5) Location
6) Image reference link or attachment (helpful but not necessary)
7) Other details (if needed) 

You will typically receive your quote within 1-2 business days after submission.

Generally higher quantities will always result in lower cost per unit pricing. Please submit a quote or consult one of our Product Specialists for more details.

Our general custom box process typically consists of:

1) Specification & Project Consultation 
2) Quotation
3) Payment
3) Pre-press
4) Sampling and/or Production
5) Shipping & Fulfillment

For more information, you can call, email or chat with one of our product specialists.

Structure Related

We offer a wide range of box options such as paperboard (folding carton), corrugated and rigid boxes with fully customizable options.

Generally, measuring a box for packaging is based on the inner dimensions of the structure. This guarantees your product will fit properly within the box regardless of stock thickness.
If you are looking to duplicate a box and provide outer dimensions, please inform a product specialist.

A dieline is the template/outline needed for the design/artwork of the box. It is essential to the cutting and creasing process giving the appropriate information to our machines to precisely cut and fold areas where needed.

Yes! This is typical in many packaging production projects.
SBS, also known as (Solid Bleached Sulfate) is a quality grade paper produced from bleached virgin wood pulp. It is excellent material to print on, evenly absorbing ink and designs, with full flexibility offering many types of customization.

Printing Related

CMYK stands for Cyan, Magenta Yellow and Black. These colors are used for generating print outputs.

Before boxes are sent for printing, it is important that the artwork (on illustrator) is converted from RGB to CMYK

Not converting the color mode will result in color variance between what you see on your display compared to the final product

You can check out PakFactory's Step-by-Step Artwork Preparation Guide on how to place your artwork onto our dieline templates.
You can refer to the General Artwork Guidelines for the required instruction needed for box printing.
Definitely! We are able to print on the outside (1-side) and the inside of boxes (2-side). Extra fees apply.

The PMS (Pantone Matching Color) is a standardized color matching system that ensures accuracy according to a specific type of color and is coded through a numbering system (also known as Pantone). It widely used in packaging, printing, fashion, graphics and interior design.

Yes , PMS colors do add to the cost of printing.

Additional Processes refers to elements you can add to give your packaging even more brand personality. We Offer:

Window Patching, Embossing, Foil Stamping, Special Diecut, Spot UV

Extra fees apply.

We provide several types of coating from AQ & UV to Lamination. Speak with one of our Product Specialists to learn more!

Production Related

There are two ways you can save on shipping:

1) Minimize the size of your packaging and/or use standard structures

2) Consider sea shipping. It can take up to 40-60 business days.

We ship internationally, with minimal restrictions. To find out if your country is eligible, please contact one of our Product Specialists.

You can request a quote and get started by doing the following:

1) Providing your specifications in one of the product page

2) Sending us an email regarding your project

3) Giving us a call and speak to one of our product specialist

After artwork approval, for custom sampling, it is 5-7 business days production & 5-7 business days shipping. For folding carton & corrugated boxes, the turnaround time is 10-15 business days production & 5-7 business days shipping. For rigid boxes, the turnaround time is 25-30 business days production, 25-35 business days shipping.

We offer both existing and custom samples. For existing samples, you can contact one of our Product Specialist to check if we have a similar box style in-stock to send you as a sample.

For custom sampling, you will need to provide all the specifications needed, along with a dieline with the artwork and then a product specialist will help you get your sample produced. Production and delivery times will differ based on the type of sample you require. Please contact one of our Product Specialists for more details!

Yes you can! More than one artwork in one production work is subject to additional charges.

Our minimum order for paperboard (folding carton) and corrugated is 250 units.

Rigid boxes have a minimum of 500 units.

To take advantage of our lowest price, the suggestive minimum for freedom paperboard & freedom corrugated are 1000 units & 500 units respectively

For special requests, please check with product specialist.

Since all orders are custom, shipping costs will vary depending on many factors. Consult one of our Product Specialists for more details regarding shipping.

Rush orders may or may not be available for certain periods of time in the year. Please speak to a Product Specialist for more information.

The approval process before production consists of artwork approval by our designer, by the client, CTP approval from production and 3D rendering (if necessary)

Our sales office is located in Ontario, Canada but we have facilities in Asia & USA.

The prepress is the stage (or process) in which digital files are prepared for the printing press. Prepress turnaround time typically varies depending on the complexity of the project. It can take as quickly as several hours or several days.

Most of our boxes are shipped flat. Special structures, typically rigid box styles, usually need to be shipped as they are.


Please refer to our terms and conditions for more details on our refund policy.

Artwork Guide